Services: Help Desk Support | Live Chat Support | Dedicated Staff
Support Location: Offshore & US Mix | US Based Only
Dedicated Staff - US Based Only
Our U.S. only dedicated staff offerings are currently unavailable. Please contact sales for more information and to be notified when they are available again.
All of our dedicated techs come with the following:
Support Unlimited Clients & Servers
Unlimited Requests Per Day*
Instantaneous Response Time
Can Monitor Live Chats & Tickets
Branded Employee
Can Handle Monitoring & Security
Proactive Server Administration
Intellectual Property Protection Assured
Grow Your Team As Your Needs Grow
Direct Contact With Your Team
Available Upgrades:
Call Center Tech
Guaranteed very strong spoken English in addition to normal strong written ability.
US Based Team Lead
Guaranteed performance & productivity with a team leader in the US managing your team.
US Based Team
Your entire dedicated tech team based in the US - all native English speakers.
Webcam Access
Access to the web cameras install in your techs workstation to watch them while they work.
Dedicated Phone Line
Direct access to your team via phone. Ring their ling from your support extension, and so many more options.
Contact us for more information regarding the upgrades and related pricing.
